Wipro Hiring Fresher Drive 2023 | For Customer Service Representative

Wipro Off Campus Drive 2022

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Wipro Hiring Fresher Drive 2023:-

Wipro Hiring freshers for Customer Service Representative Engineer Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (Wipro Hiring Fresher Drive 2023)

 

Emoji

Check Wipro Drive Eligibility Criteria:- Click Here

 

Qualifications:-

  • B COM, BA, BCA, BBA, BHM, BSC, BCS, BE, B Tech, MBA in Any Branches and 2017, 2018, 2019, 2020, 2021, 2022 & 2023

 

Responsibilities:-

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements
  • Experience 0- 2 yrs
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client alignment

 

Wipro Hiring | For Customer Service Representative:- Click Here

 

About Wipro:-

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

 

How To Apply :- Interested Candidates Can Register on Below Apply Links 

 

Emoji

Apply For :- Click Here

 

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