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Wipro Hiring Fresher Drive 2023:-
Wipro Hiring freshers for Customer Service Representative Engineer Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (Wipro Hiring Fresher Drive 2023)
Check Wipro Drive Eligibility Criteria:- Click Here
Qualifications:-
- B COM, BA, BCA, BBA, BHM, BSC, BCS, BE, B Tech, MBA in Any Branches and 2017, 2018, 2019, 2020, 2021, 2022 & 2023
Responsibilities:-
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
- Experience 0- 2 yrs
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun@work
- Depends on Process/Client alignment
Wipro Hiring | For Customer Service Representative:- Click Here
About Wipro:-
How To Apply :- Interested Candidates Can Register on Below Apply Links
Apply For :- Click Here
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