Wipro Off Campus Drive 2023:- Hiring Freshers for System Engineer of BE, B Tech, BSC, BCA, BCS, ME, M Tech, MCA – 2018, 2019, 2020, 2021, 2022 batch graduates at Hyderabad location. The detailed eligibility and application process are given below. (Wipro Freshers Inviting 2022)
Details About Wipro Off Campus Drive 2023:
Company Website: careers.wipro.com
Job Role: System Engineer
Qualification: BE, B Tech, BSC, BCA, BCS, ME, M Tech, MCA
Batch: 2018 to 2022
Experience: Fresher
Salary: Up to 3.5 LPA (Expected)
Job Location: Hyderabad
Last Date: ASAP
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Skills & Responsibilities:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply For Wipro Off Campus Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
Apply For:- Wipro Off Campus Drive 2022
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