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- Bachelor’s/University degree or equivalent experience
- 0-2 years experience or interest about apps support procedures, concepts and of other technical areas.
- The Applications Support Analyst 2 is a developing professional role.
- Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations.
- Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices.
- Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.
- Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards.
- Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
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