Capgemini Fresher Recruitment 2024 | Hiring For Contact Support Group, Salary Up to₹3.25 LPA

Capgemini Fresher Recruitment 2024

Company Name Capgemini
Post Name Contact Support Group
Qualification Any Bachelor’s Degree or Diploma
Branch Any Branches
Batch  2023 & 2024
Salary Up to ₹3.25 LPA
Experience Fresher
Job Location Noida
Last Date 23 March

Job Responsibilities:-

  • Ticket management includes setting a priority for the ticket’s urgency, classifying it appropriately according
  • to its difficulties, and monitoring its progress (closed, open, on hold, and resolved). Inform clients about status, etc.
  • Business intelligence: utilize tools, best practices, and ticket data and analysis in the account to support customer
  • Provision of services Delivery: Serving the consumer and meeting expectations is what we do.
  • Customer management: What is required of you is how well you engage with customers from greeting to resolution and call closure.
  • Our clever AI BOT, CHIP, assists in providing answers to client queries, saving SD and customers time and
  • effort when resolving issues. Additionally contributes to improving the client experience
  • Provision of services email retrieval: How well do we manage email as a communication medium and reduce hops?

Skills Required:-

  • Must possess outstanding communication and English speaking abilities
  • Possess strong people skills and the capacity to function under duress
  • fundamental computer abilities
  • Willingness to Work Around the Clock: Applicants must be willing to work nights and be flexible with their location.

Selection Process For Drive:-

  • Online Application Submission
  • Online Test- Aptitude Test, Technical Test
  • Interview
  • Selection (Capgemini Fresher Recruitment 2024)

 

How To Apply In This Recruitment ?

  1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.

Capgemini Fresher Recruitment 2024

Apply Link: Click Here

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